Mediation Skills for Managers Training

This 8-hour training provides hands-on skills and strategies for resolving disputes in the workplace through an informal, structured and private negotiation process.  Managers learn practical skills to deal with disputes that solve the problem while maintaining dignity and preserving working relationships.

The seven M.E.D.I.A.T.E. principles for resolving conflicts at the lowest level will be covered in the morning session, including effective listening and assisted negotiation.  Participants in the afternoon session will have the opportunity to apply and practice the skills in simulated workplace conflicts.

Mediation Skills for Managers Flyer 2020

This training will be held online on Zoom over the course of two afternoons. Registration can be received either online at MCP’s website or through the registration flyer on the link above, submitted to mcp@mediatehawaii.org