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Mediation Skills for Managers
April 16 @ 9:00 am - 5:00 pm HST$175
This one-day interactive training provides hands-on skills and strategies for resolving disputes in the workplace through an informal, structured and private negotiation process. Managers learn practical skills to deal with disputes that solve the problem while maintaining dignity and preserving working relationships. The skills in this training can be applied to a supervisor’s day-to-day dealings with personnel in all levels of the organization.